✈️ Airlines Operating at Rio de Janeiro Galeão Airport (GIG)

❓ Frequently Asked Questions about Airlines at Galeão

Where do I check in? Check the assigned terminal and check-in island in the detailed list below.
How early should I arrive? Domestic flights: at least 2 hours before departure. International flights: at least 3 hours before departure.
Where do I report lost baggage? Go directly to your airline’s counter as soon as you notice it.
Which airline has the best service? Emirates, Air France, LATAM, and GOL often stand out for punctuality and customer service.

📊 Airline Experience Comparison

👉 Swipe to the right if you are on a mobile phone

Airline	Check-in	Customer Service	Baggage
Aerolíneas Argentinas	⚠️ Island C	⚠️ Slow during connections	✅ Acceptable service
Air France	✅ Island F	✅ Very good	✅ Fast
American Airlines	✅ Island E	⚠️ Variable	✅ Standard
Avianca	✅ Island B	⚠️ Inconsistent	⚠️ Delays reported
Azul Linhas Aéreas	✅ Island B	✅ Friendly	✅ Good reputation
British Airways	✅ Island F	✅ Adequate	✅ No complaints
Copa Airlines	✅ Island C	✅ Well organized	⚠️ Connection issues
Delta	✅ Island F	✅ Very good service	✅ On time
Emirates	✅ Island F	✅ Premium	✅ Fast delivery
Flybondi	⚠️ Island A	⚠️ Basic	❌ Extra fee for baggage
GOL	✅ Islands D and E	✅ Friendly	⚠️ Slow during peak hours
Iberia	✅ Island H	✅ Bilingual staff	✅ Standard service
ITA Airways	✅ Island E	✅ Adequate	⚠️ Some delays
JetSMART	⚠️ Island B	⚠️ Basic	❌ Low baggage allowance
KLM	✅ Island F	✅ Efficient	✅ Helpful assistance
LATAM	✅ Island G	✅ Efficient	✅ No incidents
Lufthansa	✅ Island C	✅ Well organized	✅ Good handling
Paranair	✅ Island G	⚠️ Limited information	⚠️ Basic service
SKY Airline	⚠️ Island A	⚠️ Limited	❌ Extra weight fees
TAP Air Portugal	✅ Island B	⚠️ Inconsistent	✅ Smooth boarding
United Airlines	✅ Island F	✅ Good English support	✅ Good connection service

📍 Complete list of airlines in Terminal 2

Aerolíneas Argentinas

📍 Island C | 📞 Website
User experience: Acceptable service, although there are reports of slow connection processes.

Air Canada

📍 Island F | 📞 Website
User experience:

Air France

📍 Island F | 📞 Website
User experience: Very positive feedback for staff quality and punctuality.

Air Transat

📍 Island F | 📞 Website
User experience:

American Airlines

📍 Island E | 📞 Website
User experience: Adequate under normal conditions, but delays may occur during rescheduling.

Avianca

📍 Island B | 📞 Website
User experience: In-flight service is well rated, but ground staff experience can be inconsistent.

Azul Linhas Aéreas

📍 Island B | 📞 Website
User experience: Excellent reputation for punctuality and efficiency. Users value both in-flight and ground service.

British Airways

📍 Island F | 📞 Website
User experience: Professional counter service and organized boarding. Decent lounge.

Copa Airlines

📍 Island C | 📞 Website
User experience: Good customer service, though there are frequent complaints about missed connections in Panama.

Delta Air Lines

📍 Island F | 📞 Website
User experience: Excellent reputation for customer service and assistance for passengers with reduced mobility.

Emirates

📍 Island F | 📞 Website
User experience: Top-tier service, with excellent attention both on the ground and onboard.

Flybondi

📍 Island A | 📞 Website
User experience: Low-cost airline with limitations. Boarding pass must be printed in advance. Very strict baggage policy.

GOL Linhas Aéreas

📍 Islands D and E | 📞 Website
User experience: High satisfaction levels. Ideal for domestic flights. Easy check-in and fast assistance.

Iberia

📍 Island H | 📞 Website
User experience: Overall efficiency and comfort on flights to Madrid. Staff speaks Portuguese.

ITA Airways

📍 Island E | 📞 Website
User experience: Adequate counter service. Some delays, but professional staff.

JetSMART

📍 Island B | 📞 Website
User experience: Low-cost airline with limited processes. Very strict baggage rules and basic check-in.

KLM

📍 Island F | 📞 Website
User experience: Well rated for punctuality, multilingual staff, and a shared lounge with Air France.

LATAM

📍 Island G | 📞 Website
User experience: Very well reviewed, smooth boarding, and good handling of unexpected issues.

Lufthansa

📍 Island C | 📞 Website
User experience: German efficiency: fast check-in, functional lounge, and punctual flights.

Paranair

📍 Island G | 📞 Website
User experience: Limited feedback, but known for operating regional flights without complications.

SKY Airline

📍 Island A | 📞 Website
User experience: Very basic service. Frequent charges for additional weight. Best if you travel light.

TAP Air Portugal

📍 Island B | 📞 Website
User experience: Very useful connections to Europe. Some report delays during peak seasons. Basic but functional lounge.

United Airlines

📍 Island F | 📞 Website
User experience: Efficient assistance and good service on connections to the U.S. Bilingual staff.

Didn’t find your airline? Check the complete and updated list on the official airport website here.