✈️ Airlines Operating at Rio de Janeiro Galeão Airport (GIG)

❓ Frequently Asked Questions about Airlines at Galeão

Where do I check in? Refer to the full airline list by terminal and check-in island below.
How early should I arrive? Domestic flights: at least 2 hours. International flights: minimum 3 hours.
Where do I report lost or delayed baggage? Head directly to your airline’s counter as soon as the issue is detected.
Which airline has the best reputation? Emirates, Air France, LATAM, and GOL are often praised for punctuality and service.

📊 User Experience Comparison by Airline

👉 Scroll right if you’re on mobile

Airline	Check-in	Customer Service	Baggage Handling
Aerolíneas Argentinas	⚠️ Island C	⚠️ Slow during connections	✅ Acceptable
Air France	✅ Island F	✅ Excellent	✅ Fast
American Airlines	✅ Island E	⚠️ Inconsistent	✅ Standard
Avianca	✅ Island B	⚠️ Uneven	⚠️ Some delays
Azul Linhas Aéreas	✅ Island B	✅ Friendly	✅ Reliable
British Airways	✅ Island F	✅ Professional	✅ No major complaints
Copa Airlines	✅ Island C	✅ Organized	⚠️ Missed connections in Panama
Delta	✅ Island F	✅ Great assistance	✅ On time
Emirates	✅ Island F	✅ Premium service	✅ Very efficient
Flybondi	⚠️ Island A	⚠️ Basic	❌ Extra fees frequent
GOL	✅ Islands D and E	✅ Kind staff	⚠️ Slower at peak hours
Iberia	✅ Island H	✅ Bilingual agents	✅ Consistent
ITA Airways	✅ Island E	✅ Professional	⚠️ Occasional delays
JetSMART	⚠️ Island B	⚠️ Basic setup	❌ Strict limits
KLM	✅ Island F	✅ Efficient	✅ Good support
LATAM	✅ Island G	✅ Fast & helpful	✅ No major issues
Lufthansa	✅ Island C	✅ Organized	✅ Smooth process
Paranair	✅ Island G	⚠️ Limited info	⚠️ Basic
SKY Airline	⚠️ Island A	⚠️ Limited	❌ Frequent overcharge
TAP Air Portugal	✅ Island B	⚠️ Mixed reviews	✅ Solid boarding
United Airlines	✅ Island F	✅ Bilingual	✅ Helpful for fast connections

📍 Complete list of airlines in Terminal 2

Aerolíneas Argentinas

📍 Island C | 📞 0800 761 0254
User experience: Acceptable service, although with reports of slowness during connections.

Air France

📍 Island F | 📞 +55 11 3878 8360
User experience: Very good references for staff quality and punctuality.

American Airlines

📍 Island E | 📞 0800 595 0710
User experience: Adequate under normal conditions, but with delays during rescheduling.

Avianca

📍 Island B | 📞 0800 891 8668
User experience: On-board service valued, but ground handling can be inconsistent.

Azul Linhas Aéreas

📍 Island B | 📞 0800 887 1118
User experience: Very good reputation for punctuality and efficiency. Users appreciate the service both onboard and on the ground.

British Airways

📍 Island F | 📞 0800 886 8266
User experience: Professionalism at the counter, organized boarding. Decent lounge.

Copa Airlines

📍 Island C | 📞 +55 11 4933 2399 / 0800 886 2672
User experience: Good service, although frequent complaints about missed connections in Panama.

Delta Air Lines

📍 Island F | 📞 +55 21 3398 2549
User experience: Excellent reputation for customer service and assistance for passengers with reduced mobility.

Emirates

📍 Island F | 📞 +55 11 5503 5000
User experience: First-class service, with excellent attention both on the ground and onboard.

Flybondi

📍 Island A
User experience: Low-cost with limitations. Necessary to print the boarding pass in advance. Strict with baggage.

GOL Linhas Aéreas

📍 Islands D and E | 📞 0300 115 2121
User experience: High satisfaction. Ideal for domestic flights. Easy check-in and quick assistance.

Iberia

📍 Island H | 📞 +55 11 3956 5999 / 0800 886 8266
User experience: General efficiency and comfort on flights to Madrid. Portuguese-speaking staff.

ITA Airways

📍 Island E
User experience: Adequate at the counter. Some delays, but professional service.

JetSMART

📍 Island B
User experience: Low-cost with limited processes. Very strict with baggage and basic check-in.

KLM

📍 Island F | 📞 +55 11 3878 8363
User experience: Well-regarded for punctuality, multilingual staff, and shared lounge with Air France.

LATAM

📍 Island G | 📞 +55 21 4002 5700 / 0300 788 0045
User experience: Very well-rated, smooth boarding, and good handling of unforeseen issues.

Lufthansa

📍 Island C | 📞 +55 11 3500 1471 / 3878 8151
User experience: German organization: agile check-in, functional lounge, punctual flights.

Paranair

📍 Island G
User experience: Few references, but noted for operating regional flights without complications.

SKY Airline

📍 Island A
User experience: Very basic. Frequent charges for excess weight. Ideal if you travel light.

TAP Air Portugal

📍 Island B
User experience: Very useful connection to Europe. Some report delays during peak seasons. Basic but functional lounge.

United Airlines

📍 Island F | 📞 +55 11 3145 4200
User experience: Efficient assistance, good service on connections to the USA. Bilingual staff.

Can’t find your airline? Visit the official airport website for real-time gate and airline info.